Privacy Policy
How BTCtoETH.net collects, uses and protects your information.
Privacy Policy
This Privacy Policy explains how BTCtoETH.net may collect, use, store and protect information when users access the website, use exchange tools or contact support.
BTCtoETH.net is built as a crypto exchange service for BTC to ETH and ETH to BTC routes. Some information may be needed to operate the service, process support requests, improve website performance and meet security or compliance requirements.
Information We May Collect
BTCtoETH.net may collect information that users provide directly, information generated through service use and technical information collected automatically.
- Exchange direction and route details.
- Wallet addresses provided for a swap.
- Transaction hashes and order identifiers.
- Contact email if the user contacts support.
- Technical data such as browser type, device type, IP address and approximate location.
- Website usage data such as visited pages, clicks and session activity.
- Compliance or verification information if required for a specific route.
How Information Is Used
Information may be used to operate the website, process exchange-related actions, support users and protect the service from abuse.
- Display exchange route information.
- Process or support crypto swap orders.
- Respond to support requests.
- Monitor website performance.
- Detect fraud, abuse or suspicious activity.
- Comply with applicable legal, risk or compliance obligations.
- Improve website structure, tools and user experience.
Wallet Addresses and Blockchain Data
Crypto transactions are recorded on public blockchains. Wallet addresses, transaction hashes and on-chain activity may be visible publicly depending on the blockchain network.
BTCtoETH.net may use wallet addresses and transaction hashes to process exchange routes, check transaction status, resolve support issues and apply risk controls where needed.
Cookies and Analytics
BTCtoETH.net may use cookies, analytics tools and similar technologies to understand website performance, improve usability and protect the service.
More details are available in the Cookie Policy.
When Information May Be Shared
BTCtoETH.net may share limited information with service providers, infrastructure providers, analytics tools, security systems, liquidity or exchange partners, compliance providers or legal authorities where required.
Information is shared only when necessary for service operation, security, support, compliance or legal obligations.
Data Retention
BTCtoETH.net keeps information only as long as reasonably needed for service operation, support, security, legal, tax, accounting or compliance purposes.
Retention periods may vary depending on the type of information and the reason it was collected.
Security
BTCtoETH.net applies reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse or alteration.
No website or online service can guarantee complete security. Users should also protect their wallets, devices, private keys and recovery phrases.
User Rights
Depending on the user's location, privacy rights may include the right to request access, correction, deletion, restriction or objection to certain processing activities.
Users can contact BTCtoETH.net to submit privacy-related requests. Some requests may be limited by legal, security or compliance requirements.
Children's Privacy
BTCtoETH.net is not intended for children. The service should not be used by individuals who are not legally allowed to use crypto exchange services in their jurisdiction.
Changes to This Privacy Policy
BTCtoETH.net may update this Privacy Policy from time to time. The updated version will be posted on this page.